|
Home > Terms and Conditions
|
|
|
Your Privacy
- You can reach us by telephone:
1-877-858-7201
or contact us via e-mail:
customerservice@ultradiamonds.com
- Our postal address is:
122 S. Michigan Avenue, Suite 800
Chicago, Il 60603
Please note that Ultradiamonds.com may occasionally update its privacy statement to reflect customer opinions and company policy changes. Please review this page occasionally
to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should first contact the Ultradiamonds.com customer service department
at customerservice@ultradiamonds.com or 877-858-7201.
Ultradiamonds.com may request personal information, including your name, a gift recipient’s name, shipping address, telephone number, e-mail address, billing address, credit card number, and
expiration date. Once Ultradiamonds.com gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase.
Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms.
- Security
- Ultra Diamonds is committed to protecting your privacy. We use Secure Socket Layer (SSL) to protect you and your credit card information during checkout. You will see “https:” in the address bar during checkout. This assures you that we have secured the transaction.
- Sweepstakes and Contests
- If you chose to enter a sweepstakes sponsored by Ultradiamonds.com your personal information will be shared with the marketing agency administering the sweepstakes. Your personal information will not be sold or rented to any other companies and will be used to enter you into the contest and to bring you future marketing communications from Ultradiamonds.com or Ultra Stores, Inc.
- Ultra Diamonds Credit Card
- Ultradiamonds.com has partnered with GE to offer you the Ultra Diamonds credit card and financing option. If you decide to use Ultradiamonds.com's financing services, you will be directed to GE’s financing application. Ultradiamonds.com will then provide GE with your transaction information and then GE will collect the additional information it needs in order to provide you with financing for your Ultradiamonds.com or Ultra Stores, Inc. purchase. Further, GE will provide Ultradiamonds.com information regarding the status of your financing application. Once your application is approved by GE, you may complete your purchase with Ultradiamonds.com.
- Site Analysis
- Ultradiamonds.com, Inc. has contracted with a third party to provide additional tracking and analysis of information and data collected from visitors to our Web site. No uniquely identifiable information is tracked by UltraDiamonds.
- Opt-Out Policy
- To opt out of receiving communications from Ultradiamonds.com via catalog or email, just select "unsubscribe" on our home page and enter the requested information. To opt out of Catalog mailings as well as email you can write to us at:
E-Commerce Department
Ultra Stores, Inc.
122 S. Michigan Ave. Suite 800
Chicago, IL 60610
attn: Unsubscribe
- Address Update
- If you would like to continue to receive email and direct mail notification of sales and promotions but your address has changed, you can send us your updated information via mail to the following address:
E-Commerce Department
Ultra Stores, Inc.
122 S. Michigan Ave. Suite 800
Chicago, IL 60610
attn: Change of Address
|
| |
|
|
| by
|
| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. |
| ^ Top |
|
|
| |
| by
|
| We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. |
| ^ Top |
|
|
| |
| by
|
| This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. |
| ^ Top |
|
|
| |
| by
|
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
|
| ^ Top |
|
|
| |
| by
|
| For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. |
| ^ Top |
|
|
| |
| by
|
| Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. |
| ^ Top |
|
|
| |
| by
|
| These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time. |
| ^ Top |
|
|
| |
| by
|
| We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. |
| ^ Top |
|
|
| |
| by
|
| We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. |
| ^ Top |
|
|
| |
| by
|
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
|
| ^ Top |
|
|
| |
| by
|
| We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. |
| ^ Top |
|
|
| |
| by
|
| Shipping Time -- Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. |
| ^ Top |
|
|
| |
| by
|
| Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. |
| ^ Top |
|
|
| |
| by
|
| In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price |
| ^ Top |
|
|
| |
|
|
|
|
Cart 
